Frequently asked questions

Drone Photography Frequently Asked Questions

Is From Above Legally Licenced?

 Yes - From Above has the Civil Aviation Authority (CAA) “Permission for Commercial Operations” PfCO which means as a licensed commercial operator of UAV’s (unmanned aerial vehicles) we are governed and regulated by the CAA. The Civil Aviation PfCO is mandatory for anyone flying drones for commercial use in the UK. We are happy to show you our approvals. 

Is From Above Insured?

 Yes -From Above are fully insured against injury and damage for each flight with £5million public liability to fly at altitudes of up to 400 feet. 

How high can your drones fly?

 Under CAA regulations we are allowed to fly from ground level up to a maximum altitude of 400ft.  The airspace for manned aircraft is over 500ft so this leaves a separation zone of 100 feet. 

What about flying in wind and rain?

 We do not fly in high winds and rain. We can fly in winds gusting up to 22mph. Our advanced camera gimbal system gives very smooth shots in winds of up to about 15 mph.

Our drones are capable of flying in light rain but rainwater on the camera lenses can spoil any shots.

What if the weather is bad on the arranged day?

 We monitor the weather forecast 5 days in advance of any shoot. If the signs are not good we talk to the client 48 hours prior to the shoot.

If we both decide to stay with the day and we have bad weather, our pilots will wait on site as long as possible in the hope of a break in the weather.

If we have to re-schedule a date because of weather the booking deposit is transferred to the new date.

Weather is known business risk in the UK so we are as flexible as possible to ensure that bookings can be rearranged.

Can From Above fly inside?

 Yes – We can fly indoors but we need space. We have flown in warehouses, studios and for safety we can install propeller guards for indoor flights.

Our drones are battery powered with electric motors so there is no worry about polluting the environment. The dynamics of flying indoors are different. The construction and materials in the building can affect how the drone UAV flies.

95% of the time there are no issues with flying indoors but safety is our number one priority. Only a short flight test can give us the final answer.


How can I pay?


From Above can accept the following:

Bank Transfer

Card Payments

Cheque

Cash